Letting an outside partner run part of your business is a big deal. Here's exactly how we handle your data, your access, and your peace of mind — in plain language.
PeakReach runs a managed system on top of accounts and data that stay yours. We don't hold your business hostage — and you're never locked in.
We request access only to the systems required to operate your mechanism — nothing more.
Configuration, rules, and reporting are documented under PeakReach Standard™, so nothing lives only in someone's head.
If an engagement pauses, your data, logs, configuration, and opt-out controls are preserved.
We don't install and disappear. The system is monitored, corrected, and reported on — continuously.
We watch for failures and exceptions and correct them — often before you'd notice.
Anything that needs human judgment is flagged and routed to the right person.
A clear weekly report of verified activity and what needs a decision — no digging required.
Every week you get a short, honest summary: what ran, what came back, and the few things that need you. No vanity metrics.
Weekly ReportSample · Week of —Follow-up ran on schedule this week. Here's the summary and the items that need a human decision.
Customer texting is powerful — and regulated. We build follow-up to meet carrier and privacy requirements from day one.
Opt-in is captured with clear consent language; STOP and HELP are handled automatically.
Follow-up stops or routes correctly the moment a customer replies, opts out, or status changes.
Mobile opt-in data and consent are never shared with third parties for marketing.
See our Privacy Policy and Terms for the full detail.
Start with a Revenue Leak Audit — see the mechanism, the reporting, and the accountability before you commit.